Service Details

Service Details

EMAIL

  • The email system provides each domain within the system with official email addresses, matching their domain.  The number of addresses is not limited, nor is usage.
  • Addresses are established through the web Administrative Interface allowing each member government complete control over the number and what type of accounts they create.
  • The Digital Towpath Email System functions within a secured environment where communication between the user and the email server is encrypted.
  • The email system features a responsive web client accessible from anywhere on any device.   Collaborative tools:   Calendar and Briefcase.
  • Enabling users to efficiently manage, store, share, and edit documents within a secure and centralized platform.
 
 

Email Archiving

  • The Email Archiving System (EAS) gives Digital Towpath member municipalities the option to capture all email sent and received through municipal email accounts automatically
  • Collects them in a centralized location
  • Retention policy can be set by folder, as well as overall. 
  • Low-cost method built to meet requirements to retain email messages that are official records.
 

Content Management System

Digital Towpath's website platform provides members with a fully responsive website that features:
  • Intuitive Editing
    Manage your site effortlessly, easy to use editing interface.  Fun to build with.
  • Scheduled Publishing
    Prepare your content and schedule the release.
  • Role-Based Access
    Control over who can post content.
  • Unlimited training and support.
    Regularly scheduled member training sessions as well as individual sessions by request.
  • Specially designed modules for local Governments.
    Modules specifically designed to make posting content easy.

Electronic Records Management

  • Through the development of a folder system modeled after those used in physical records rooms, Digital Towpath members can control access to records while safeguarding them.
  • Files can be deleted automatically when they reach the end of their retention period.
  • Inventory, Aging and Disposal reports are automatically generated. 
  • All files are indexed as they are added to the system so that retrieval is simplified. A powerful search engine within the system finds documents quickly. 
  • User support is available through a comprehensive user manual, video tutorial, email and telephone - at no additional charge.
  • Unlimited use

DNS Hosting

DNS Hosting, or Domain Name System Hosting, refers to the service of
managing and maintaining Domain Name System (DNS) records for a domain
name. DNS is a fundamental system on the internet that translates
human-readable domain names (like www.example.com) into IP addresses
(such as 192.0.2.1) that computers use to identify each other on the
network.

Generally, DNS is the most important system that can help us browse the
internet.

 

  •      A DNS hosting company does all the hard work for us.
  •      No need to memorize IP addresses.
  •      Users find it easier to find our websites.
  •      DNS servers offer important security for our network connections.
  •      DNS servers offer fast connection.

Mailing List Server

  • Digital Towpath  maintains a dedicated server that allows for setup and use of mailing lists for members.
  • Mailing lists are a great way to send information to a specific set of contacts without having to maintain large lists in a personal email account.
  • Digital Towpath mailing list service is included in your annual fee - unlike commercial providers like MailChimp or ConstantContact.